Dorey weighs everything through her past experiences; when deciding whether or not to teach Susan about Santa Clause, she relates back to her own childhood experiences in growing up and realizing how disappointed she was to find out that life isn’t a fairy tale, and didn’t turn out as she had planned. Her broken marriage and the experience of being let down by that keep her fearful about the unknown, rather than optimistic or able to see that it won’t be the same with Brian, a far different man from her ex. She’s closed off to thinking life can be any different from that until Kris helps broaden her horizons and urges her to think in a different way. Dorey prefers to go off what she can visibly see, and does not believe it until the very end, when Susan blows her mind with how Kris gave her “everything she asked for.” She, much like her daughter, is logical, rational, and detached. She thinks in terms of business dynamics and the potential consequences for their professional decisions (“This can turn around just as fast, if this guy does anything wrong”). She does not demand Susan live on the same emotional page as her, but tells her to perform her own “test” of Kris (“Ask him for something you would never ask me for, and if on Christmas morning you don’t get it, you’ll know”). Her Fi is resistant to Brian’s attempts to persuade her, and she’s unable to warm up to him simply through experiencing the power of his emotions. Dorey has to come to realize for herself how much she admires and misses him.

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Dorey is careful and practical, but also duty-first. She doesn’t want Susan taking up any more of Kris’ time, because “the customers do come first.” It worries her that the store might be libel if “this guy does anything wrong,” due to his belief that he is Santa. After his arrest, Dorey is angry that the store has turned its back on defending him, because it looks like they are bowing to public opinion rather than doing what is right—which is to stand behind him and defend him against false allegations. Dorey doesn’t like her child speaking up in public or insulting the Prosecutor, because that isn’t appropriate behavior. Part of her wants to be idealistic and committed to doing what is right, the other part of her fears emotional involvement, and shoots down Brian when he tries to propose to her. But then she calls him up and asks him to “help” Kris, because she knows he will, and she cannot do it herself.